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Wales Council on Ageing - registered charity 505071
Copyright ©2007 Age Concern Cymru. Tel 02920 431555
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Who can help me? Financial and practical help with installation If you are aged 75 or over or get disability living allowance or attendance allowance you can get both financial and practical installation help in making the change. This help will ensure that at least one television set in your house will be able to receive digital signals. You will have to pay a smalll charge for the practical installation help unless you are on Income Support, Job Seekers allowance or Pension Credit. Details of how you can access this help have yet to be finalised. More information Digital UK is an independent body set up by the broadcasters to give advice about the changeover to digital. You can look at their website www.digitaluk.co.uk or telephone them on 0845 6 50 50 50 (local rate). If you are a person who qualifies for the financial and practical help you can telephone them on 0800 5 192021.
If you need to buy new equipment make sure it displays the digital logo (above). The logo means that this equipment will continue to work when the television signal is switched over to digital. Installing a new aerial If you need to have a new aerial installed, choose someone who is qualified to do so, e.g. someone who displays the digital logo described above. DO NOT agree to let someone install a new aerial who approaches you without you having asked them to call. The Confederation of Aerial Industries (www.cai.org.uk; tel: 020 8902 8998) and the Independent Digital Standards Commission (www.idsc.uk.com; tel: 01291 645 999) will be able to advise you who are qualified aerial installers in your area. Installers will only be recommended by these organisations if they have undertaken the necessary training to ensure they can do a competent job at a reasonable price. Do I need to have another television licence? A separate licence is not needed to receive digital television. Your existing licence will cover all of your digital viewing. What is the right option for me? This will depend on various factors and the following questions may help you to make a decision. Where do you live? - You need to find out which digital television options are available in your area as this will affect the choices you can make.
- If you are a tenant, you need to find out if the landlord is doing anything that will affect your choice.
Do you want to pay a subscription to get more channels?
If yes, you have a choice of satellite or cable digital television.
If not, you can have digital terrestrial services (Freeview) or free satellite services (FreeSat). There are initial costs involved, however. For Freeview you will have to buy a set top box or a new integrated digital television and you may have to get a new aerial. For FreeSat you will have to pay for a satellite dish to be installed. Click here for definitions of key terms relating to Digital TV |